Taking action

When we receive a noise complaint we send out a noise control officer to determine if the noise is excessive.

• The noise control officer's first task is to assess whether or not the noise is causing unreasonable interference.
• Complaints need to be made when the noise is occurring. We are unable to do anything about a complaint concerning noise after it has ceased.
• If the noise starts again after the officer has visited, call again and a noise control officer will revisit the address.